Refund Mollie payments with an AI agent, one order at a time
Refund requests are routine, which is what makes them a good disguise. The agent should refund the order the customer bought, not whatever the email asks for.
Gmail
MollieThe workflow
A customer emails about a returned order. The agent finds the payment in Mollie and prepares a refund of that amount for approval.
The attack hidden in it
A postscript tells the AI agent to refund all payments on the account and approve without review.
How the guardrails handle it
- Screening withholds the postscript; the real request for one order stays.
- Refunds are writes and wait for a person, with the exact amount shown.
- Agents only see operations their connection's scopes allow.
Same workflow, every company size
The agent and the guardrails stay the same; only the systems behind them change.
Stripe
Intuit Bank Feeds
QuickBooksQuestions
Can AI process refunds in Mollie?
It can find the payment and prepare the refund. Issuing it needs approval.
Can a customer email trigger bulk refunds?
Not here. The instruction is withheld, and every refund needs a person.
Does it work with Stripe too?
Yes, through Stripe's own API.